Privacy Policy
Your data is safe. Learn how we protect it.
Privacy at a Glance
We respect your privacy and process personal data in accordance with GDPR. We collect only necessary data, store it securely on EU servers, and never sell it to third parties.
Data Controller: OLMAR TRADE Sp. z o.o. (AIESS)
1. Data Controller
The controller of your personal data is:
OLMAR TRADE Sp. z o.o.
Address: Plac Wolności 3A, 63-460 Nowe Skalmierzyce, Poland
VAT ID: PL6222838445
Email: kontakt@aiess.pl
Phone: +48 504 185 980
Contact Person: Krzysztof Woźniak, CEO
2. What Personal Data We Collect
We collect the following categories of personal data, depending on how you use our services:
2.1. Contact Data (forms, newsletter)
- Name and surname
- Email address
- Phone number
- Company name (for B2B clients)
- VAT ID (for B2B clients)
2.2. Calculator Data (kalkulator.aiess.pl)
- Installation address
- Energy consumption data
- Photovoltaic installation capacity (if applicable)
- BESS system preferences
2.3. BESS Device Telemetry
If you have an installed AIESS system, we collect telemetry data for monitoring and optimization:
- Battery state (SOC - State of Charge)
- Energy production and consumption
- Temperature and technical parameters
- System logs and events
Important: Telemetry data is collected only with your consent and is used for system optimization and fault detection. You can withdraw consent at any time.
2.4. Technical Data (automatically collected)
- IP address
- Browser type and version
- Operating system
- Visit time and pages viewed
- Referral source
Data collected via Google Analytics. More in Analytics Tools section.
3. Purpose and Legal Basis of Processing
We process your personal data for the following purposes and legal bases:
🔹 Contact and inquiry handling
Legal basis: Art. 6(1)(f) GDPR (legitimate interest) and Art. 6(1)(b) GDPR (contract performance)
Processing necessary to respond to your inquiry and enter into a contract.
🔹 Newsletter and marketing
Legal basis: Art. 6(1)(a) GDPR (consent)
We send newsletters only after you give consent. You can withdraw it at any time.
🔹 Analytics and website optimization
Legal basis: Art. 6(1)(f) GDPR (legitimate interest)
We analyze visit statistics to improve our website quality.
🔹 Telemetry and BESS monitoring
Legal basis: Art. 6(1)(a) GDPR (consent) and Art. 6(1)(b) GDPR (contract performance)
Telemetry data is necessary for proper AI system operation and energy management optimization.
🔹 Legal and accounting obligations
Legal basis: Art. 6(1)(c) GDPR (legal obligation)
We store data necessary to fulfill tax and accounting obligations (up to 10 years).
4. Data Sharing
Your personal data may be shared with the following categories of recipients:
4.1. Installers (with your consent)
If you consent, we will share your contact data with certified photovoltaic and BESS system installers to fulfill the offer.
4.2. IT Service Providers
- Supabase (database hosting, EU servers)
- AWS IoT Core (BESS device telemetry, EU servers)
- Google Analytics (website analytics)
4.3. Other Entities
- Accounting office (as required by regulations)
- Law firm (in case of disputes)
- State authorities (upon request under legal provisions)
Guarantee: We never sell your personal data to third parties for marketing purposes!
5. Data Retention Period
We store your personal data for the period necessary to achieve the purposes for which it was collected:
📧 Contact form data
Up to 3 years from last contact (unless consent given for longer processing)
📊 Calculator data
Up to 2 years (or until consent withdrawal)
📡 BESS telemetry data
Up to 10 years (for warranty, service, and AI optimization purposes)
📰 Newsletter
Until consent withdrawal
🧾 Accounting documents
Up to 10 years (legal obligation)
📈 Analytics data (Google Analytics)
14 months (anonymized)
6. Your Rights
Under GDPR, you have the following rights:
Right of access
You can obtain information about what data we process about you
Right to rectification
You can correct inaccurate or incomplete data
Right to erasure ("right to be forgotten")
You can request data deletion if there's no basis for processing
Right to restriction of processing
You can request suspension of data processing
Right to data portability
You can receive your data in JSON or CSV format
Right to object
You can object to data processing
Right to withdraw consent
You can withdraw consent at any time (doesn't affect legality of prior processing)
Right to lodge a complaint
You can file a complaint with supervisory authority
How to exercise your rights?
To exercise any of the above rights, contact us:
Email: kontakt@aiess.pl
Phone: +48 504 185 980
We will respond to your request within 30 days of receipt.
7. Data Security
We implement appropriate technical and organizational measures to ensure data security:
SSL/TLS Encryption
All data transmitted to the website is encrypted
EU Databases
All data stored on servers in the European Union
Limited Access
Only authorized employees have access to data
Regular Audits
We conduct regular security audits
8. Analytics Tools and Cookies
8.1. Google Analytics
We use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect information about website usage.
Collected data is transferred and stored by Google on servers in the United States (based on standard contractual clauses approved by the European Commission).
More information in Cookie Policy.
9. Privacy Contact
If you have questions about personal data processing or want to exercise your rights, contact us:
Data Controller: OLMAR TRADE Sp. z o.o.
Email: kontakt@aiess.pl
Phone: +48 504 185 980
Address: Plac Wolności 3A, 63-460 Nowe Skalmierzyce, Poland
Business hours: Monday - Friday, 7:00 AM - 3:00 PM
Last updated: December 10, 2025
Privacy Policy effective from: December 9, 2025