Privacy Policy — AIESS App

AIESS ("we", "us", "our") is an AI-powered energy storage management application developed and operated by OLMAR TRADE Sp. z o.o. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the AIESS mobile application ("the App").

2.1 Account Data

When you create an account, we collect:

• Email address — used for authentication and account recovery.
• Full name (optional) — used for display within the App.
• Phone number (optional) — stored in your profile if you choose to provide it.
• Profile photo (optional) — stored as a URL reference if you choose to upload one.

2.2 Site & Device Data

When you pair an energy device with the App, we collect:

• Device identifiers — serial number and site ID, used to associate your account with your energy system.
• Site configuration — technical parameters you enter (battery specs, inverter specs, PV arrays, grid connection details, safety limits, operating mode, schedules).
• Site address and GPS coordinates — entered manually by you for solar forecasting and weather data. We do not access your device's GPS or location services.

2.3 Energy Telemetry

Your energy storage device transmits operational data (power flows, state of charge, grid import/export, PV production) to our servers. This data is associated with your site, not your personal identity, and is used to power the monitoring dashboard, analytics, and AI optimization.

2.4 Data Processed On-Device Only (Not Collected)

2.5 AI Chat

Conversations with the AI assistant are processed in real time to generate responses. Chat sessions are ephemeral and are not permanently stored on our servers. A local copy of recent chat history is stored on your device for convenience and is deleted when you delete your account.

We use the data we collect to:

• Provide the service — authenticate you, display your energy system status, and enable device management.
• Optimize energy usage — the AI agent uses site configuration and telemetry data to create schedules and recommendations.
• Deliver analytics — generate financial analysis, battery health reports, and energy flow visualizations.
• Improve the App — diagnose technical issues and improve functionality (we do not use your data for advertising or profiling).

All data is stored on servers located within the European Union:

We use the following third-party services to operate the App:

• Supabase (supabase.com) — authentication, user profiles, and device–user associations. Supabase Privacy Policy
• Amazon Web Services (AWS) — site configuration storage, energy telemetry, AI processing. AWS Privacy Policy
• Apple Sign-In — optional authentication method. Apple Privacy Policy
• Google Sign-In — optional authentication method. Google Privacy Policy

When you delete your account (see Section 7), your personal data (profile, email, device associations) is permanently removed from our systems. Site-level data (telemetry, configuration) may be retained if other users share access to the same site.

You can delete your account at any time from within the App:

This will permanently delete:

• Your user profile (name, email, phone, avatar)
• Your device–user associations
• Your authentication record
• Local data stored on your device (chat history, preferences)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

We implement appropriate technical and organizational measures to protect your data, including:

The App is not intended for use by children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us at kontakt@aiess.pl and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will notify you through the App or by email.